If you are recording a call from your handset, the other end of the call may be recorded at a low volume. If you listen closely you can hear the other side. To improve volume, turn up the volume of your ear piece.
If you want a louder recording of the other end of the conversation, please turn on speaker phone.
Bluetooth and wired headsets may result in poor or no reception of the end of the call.
Development is under way to enhance the volume of the other end of the call. We have some exciting enhancements that will be announced very soon!